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Utility Heroes

Moving house in Australia?

Power on.
Wi-Fi up.
Stress gone.

We compare electricity, gas and internet plans and handle the whole connection for you, so your first night in the new place has hot water, lights and a working router.

  • Free to use
  • No hold music
  • Done in minutes

Rather put it in writing? info@utilityheroes.com.au

Get connected — free

Tell us where you are moving and what you need. We will come back with plan options and sort the connection.

What do you need connected?

Free service. No obligation to switch.

What we sort

Three connections,
one conversation

Electricity

Compare plans available at your exact address, then we submit the connection with your chosen retailer. Same-day and next-day options exist in most areas if you get in early.

  • Address-specific plan options
  • No lock-in options available
  • We handle the paperwork

Gas

Natural gas takes longer than power, so it pays to lock it in early. We line up gas alongside your electricity, so you are dealing with one connection rather than two.

  • Bundled with electricity
  • Early booking to avoid delays
  • Dual-fuel plan comparison

Internet & NBN

Find out what technology is actually available at the property before you commit, then get the modem moving so you are not tethering off your phone for a fortnight.

  • Check available NBN tech type
  • Speed tiers explained plainly
  • Modem shipped ahead of the move

How it works

Three steps.
Then forget about it.

  1. 01

    Tell us the address

    Send through where you are moving, when you need it live, and which services you want. Takes about a minute.

  2. 02

    We compare and come back

    We look at what is actually available at that address and put the realistic options in front of you, in plain English.

  3. 03

    We connect it

    Pick what suits and we lodge everything with the retailers. You get confirmation and a reference number. Job done.

Why bother with us

Moving is already
a long enough list

Packing. Bond cleaning. Redirecting the mail. Working out which box the kettle went in. Utilities should not be the thing that keeps you on hold for forty minutes on moving day.

We do this all day, every day. We know which retailers service which addresses, how long a gas connection actually takes, and what to do when a connection date gets pushed.

Email the team info@utilityheroes.com.au

Costs you nothing

Our service is free. We are paid a commission by the retailer you choose, not by you.

One point of contact

Power, gas and internet handled together instead of three separate call centres.

Address-level accuracy

Availability checked against the actual property, not a generic postcode guess.

No pressure to switch

If your current plan is the better deal, we will tell you that.

Questions

The ones we
get asked most

Nothing. Our service is free to you. We receive a commission from the retailer you choose, which is how the business is funded. If you are switching from an existing plan, check with your current provider about any exit fees that may apply.

It depends on the address and how early you lodge. Same-day and next-day electricity connections are possible in many areas on business days, but they have submission cut-off times. Natural gas generally takes longer than electricity, so book it in as early as you can.

Usually not. In most cases nobody needs to be on site for the power to be turned on, though you may need to make sure the main switch on the switchboard is off. The retailer will confirm what is needed once your application is lodged.

No. We compare plans from the retailers we work with, and we do not cover every provider or every plan available in your area. You are always free to compare independently as well.

Retailers require identity details to process a connection application. We only pass on what is needed to arrange the services you have asked for, and we do not sell your information.

The process is the same. Renters connect utilities in their own name just like owner-occupiers. The landlord or agent is only involved if new infrastructure has to be installed at the property.

Let us get you connected

One short form. We will come back with your options and handle the rest.